This article describes the concept of External method ID in Ingrid, its logic and the usage.
What is an External method ID?
External method ID is an unique carrier product identifier stored in a Merchant's WMS or TA system.
Setup Guidance
Background
In your 3PL, WMS (Warehouse Management System) or TA (Transport Administration) systems, a carrier service is defined with a special code/ID. Just like in Ingrid - every carrier product is defined with a product code seen below a product name. For example, UPS Standard internal Ingrid code is ups-std. In order to link a chosen shipping option in Ingrid with the shipping method in your WMS, the external method ID is used.
In the carrier product settings in Ingrid Merchant Platform (see the steps below), you have to define a unique identifier of a particular carrier service from your WMS/TA (depending on the booking flow).
Eventually external method ID will land in the delivery information of the order. For example, the Delivery Information of an order can show:
Category name: Au point de ramassage
Delivery type: Pickup Point
Shipping method: dhl-parcelconnectpickup
External method id: dhl-parcelconnect-fr
Carrier: DHL
Carrier product: DHL Parcel Connect Pickup
External method id is a mandatory setting to define, otherwise the booking information flow could be unpredictable.
Setting External method id in Ingrid Platform
Steps:
Go to Delivery Checkout > Regions > Specific region > Specific carrier product
Define an External method id