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Why can't I log in to the Ingrid Merchant Platform?

Due to maintenance work on the platform, it may rarely happen that it will be temporarily impossible to log in.

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Written by Jakub Talarek

Due to maintenance work on the platform, it may rarely happen that it will be temporarily impossible to log in. Before you ask Iris, Ingrid's AI assistant, in the chat on the Ingrid Help Center, please follow the below steps:
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  1. Check if username and password are correct

  2. Clear browsers Cookies 🍪

  3. Switch to the Google Chrome browser

Additionally, here you can check the current status of Ingrid services.

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