Ingrid

CSV report can be generated in the Transport Order section on the Ingrid Merchant Platform. At the end of each month, merchants receive a progress report. Read more about it <a href="https://helpcenter.ingrid.com/en/articles/854149-how-to-extract-order-data-from-the-ingrid-merchant-platform">here.</a>

CSV report can be generated in the Transport Order section on the Ingrid Merchant Platform.

Can we generate a transport orders report? How to export data?

Create a custom design with text, images, and links

Developer hub

Ingrid Product Roadmap

Tech integrations

Agency partners

Log in to chat with Iris and our team, and follow your cases.

No tickets or conversations found

Try selecting a different creation date range.

Tickets and conversations you've started through the messenger will appear here.

No tickets or conversations created by you

Try using different keywords or checking for typos.

Try selecting a different update date range.

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

No conversations found

AI title

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Conversations and tickets in {topic}

Conversations and tickets in {topic} // {subtopic}

Volume, creators and topics for your company.

Insights

Top creators

AI topics

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

You're not signed in on this browser. Sign in through this site's Messenger, then reload this page.

Sign in to view your company's tickets

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.

Reading along with you

Create your account and invite the first people to your workspace.

Pick the right role for each person you add.

Update your plan, payment method, and invoices.

Style guide

Article page title

Home hero title

English

Unified Ingrid interface

Customizing the look of Ingrid widgets

Multi-language support

Ingrid products and tiers

Getting started

Big bang or phased

Carrier credentials

The team you'll need

What shapes your timeline

Implementation

Promise: scoping

Promise: configuration

Promise: configuration walkthrough

Promise: integration

Promise: testing and go-live

Promise implementation

Engage: scoping

Engage: configuration and integration

Engage: testing and go-live

Engage implementation

Transport: scoping

Transport: configuration

Transport: integration

Transport: testing and go-live

Transport implementation

Care: scoping

Care: configuration

Care: integration

Care: testing and go-live

Care implementation

How to structure an operationally viable and high-converting checkout with Ingrid Promise

Delivery setup patterns

Best practices

Address form pre-fill

Address validation

Country-specific address forms setup

Ingrid Address form

Placeholders & tooltips

How do you validate postcodes?

How to configure click & collect (instore) options?

Address autofill & autocomplete

Identify

Ingrid checkout API options: V1, V2, and Headless

The significance level is at 92%, is it close to being significant?

Is V2 Checkout widget available for all merchants?

Is it possible to interact with AB testing through any public APIs?

Which A/B test variant a visitor sees

I want to change the settings for the "Original" variant - how do I do that?

Delivery categories

Delivery addons

Default settings

Custom shipping methods

Migrating from Checkout V1 to V2

Shipping prices

Shipping price adjustments

How to add a free shipping voucher on the price rule?

Fulfillment check

How many sessions should the test receive before ending it?

How long does it take to integrate Ingrid Delivery Checkout?

How frequently are the A/B test results updated?

How do I add a custom shipping option?

Custom info text

Color and display

Shipping date adjustment (SDA)

Checkout rules

Filter rules

Setting up translations

Setting up the Free delivery indicator: a step-by-step guide

FAQ Delivery Checkout

Fallback

Price rules

Prestashop

Post filter rules

Preselection preference

Preselection order

Next-level free shipping: optimising the Free delivery indicator

Pickup points display

Warehouse

Optimising your delivery time in Ingrid’s Checkout: units & formats

Walley integration (PSP)

Delivery/ billing address separation

Delivery time in Delivery Checkout

Ingrid e-commerce plugins

Using the Test Checkout widget

Kodmyran

Hide delivery categories in the FAQ widget

Unlock transparency with Ingrid's Product page widget

Understanding and utilising category labels in Ingrid Merchant Platform

Delivery date selection

Delivery category tags

Guide to filter rules

The impact of public holidays on delivery time in Ingrid’s Checkout

Group price rules

Split Checkout

What dependent variables/outcomes can be analyzed through the A/B test?

What are common mistakes to avoid in A/B testing checkouts?

Sort order

Profit-optimized delivery

Predictive delivery times

What is the mechanism of selecting customers for A/B testing?

What is the difference between sort order and preselection order?

Regions

What is statistical significance, and why does it matter?

What is a custom shipping option?

What Ingrid features can we run A/B testing for?

Adding a delivery category

Promise

Related Articles