What is it?
Address autofill & autocomplete speeds up checkout by predicting and completing address details as shoppers type. After three characters, intelligent suggestions appear — one tap fills the entire address (street, city, postal code, country).
Address autofill & autocomplete is part of Ingrid Address form.
Key benefits
For retailers
Faster checkout — fewer keystrokes, less abandonment at the address step
Higher data accuracy — recognized addresses reduce typos and format errors
Lower failed delivery rate — accurate address data flows downstream to carriers
Locale-aware suggestions — proposals match the shopper's country and language
For shoppers
Less typing — three characters trigger suggestions; one tap fills the form
Reused addresses — browser-saved addresses can be applied with a single click
Fewer errors — autocomplete catches typos before they cause delivery problems
How it works
The shopper starts typing in the Street field
After three characters, intelligent address suggestions appear
The shopper picks a suggestion — street, city, postal code, and country auto-fill
The address is validated and the shopper continues to delivery options
The autocomplete-enabled field is marked with a search icon, signaling that suggestions are available.
Address providers
Ingrid supports two providers for autocomplete and suggestions:
Provider | Coverage | Suggestion display |
Global | Flat list of matching addresses | |
Loqate | US only | Grouped suggestions — drill down by area to a specific address |
The provider is configured per retailer. Loqate is available for the US market only, so Google is the provider for all other markets.
Use cases
Faster global checkout with Google
A retailer operating across multiple markets enables Google for autocomplete. Shoppers in any country see relevant suggestions after three characters.
Postal-grade accuracy with Loqate
A US retailer uses Loqate for enhanced address validation. Shoppers see grouped suggestions (e.g., "34 addresses on Defynnog Road"), drill down, and pick the exact address — reducing failed delivery risk for tax-sensitive markets.
Returning shopper with browser autofill
A returning shopper's browser has saved their address. They click into the form, pick the browser autofill suggestion, and the address is applied instantly — no typing needed.
Configuration
Address autofill & autocomplete is set up as part of Ingrid Address Form. The provider (Google or Loqate) is configured per retailer.
To choose or switch providers, contact your Ingrid contact.
FAQ
Q: How many characters trigger suggestions?
A: Three. After typing three characters in the Street field, suggestions appear.
Q: Which countries are supported?
A: Google supports global coverage. Loqate is US only.
Q: Can we use Loqate outside the US?
A: No. Loqate is available for the US market only — use Google for all other markets.
Q: Can shoppers ignore suggestions and type the address manually?
A: Yes. Shoppers can continue typing manually if no suggestion matches their address.
Q: Does autocomplete support non-Latin characters?
A: Yes. The address form and both providers accept non-Latin character input.
Q: Does autocomplete validate the address?
A: Autocomplete returns recognized addresses, which means most suggestions are pre-validated. Standard Google-based autocomplete does not validate to tax-calculation precision; Loqate offers enhanced US validation.
Q: Can a retailer use both Google and Loqate at the same time?
A: The provider is configured per retailer. Switching between providers requires a configuration change.
Q: Where does the autocomplete trigger?
A: On the Street field by default. The field is marked with a search icon.