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ShipHero configuration guide

Step 1: In Ingrid Returns Back-office, go to Settings → Warehouse Integrations.

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Written by Jakub Talarek

Configuration Guide

What you need

  • Admin access to Ingrid Returns Back-office

  • API credentials from your WMS provider (details below per system)

Setup steps

Step 1: In Ingrid Returns Back-office, go to Settings → Warehouse Integrations.

Step 2: Select your WMS from the list.

Step 3: Enter the required credentials for your WMS (see below).

Step 4: Click Test Integration to verify the connection.

Step 5: Click Save Settings to activate.

Field

Where to find it

Refresh Token

Follow the Refresh token instructions link in the form

Dimension Unit

Select the unit used in your ShipHero account

Weight Unit

Select the unit used in your ShipHero account

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