Configuration Guide
What you need
Admin access to Ingrid Returns Back-office
API credentials from your WMS provider (details below per system)
Setup steps
Step 1: In Ingrid Returns Back-office, go to Settings → Warehouse Integrations.
Step 2: Select your WMS from the list.
Step 3: Enter the required credentials for your WMS (see below).
Step 4: Click Test Integration to verify the connection.
Step 5: Click Save Settings to activate.
Field | Where to find it |
API Key | Available in your ShipMonk account settings |
Check for returns | The value ShipMonk uses to identify return shipments |
Handle unknown orders | Select how to handle orders not found in Ingrid |