What is it?
Ingrid integrates with a wide range of carriers across multiple regions — from national postal operators (PostNord, Royal Mail, Posti) to last-mile specialists (Budbee, InPost, Instabox) to global express providers (DHL, FedEx, UPS).
The full list, with per-carrier descriptions and per-product coverage and capability details, lives at carrier.ingrid.com — the Ingrid Carrier Library.
What's in the library
For each carrier in the library, you can find:
Carrier overview — description, region, specialty, link to the carrier's own site
Product list — every Ingrid-supported product or service from that carrier
Per-product details:
Delivery type (delivery, pickup, mailbox, in-store)
Parcel type (package, pallet, letter)
Booking, shipping, and tracking capabilities
Country routes — which origin → destination combinations are supported
Setting up a carrier in Ingrid
Step-by-step guides for setting up individual carriers in Ingrid:
Carrier credentials in Ingrid — how carrier credentials work (ownership models, setup, rotation, troubleshooting)
FedEx (Compatible Solution Provider) — see also the FedEx credential setup guide
More per-carrier guides are added over time. For a carrier not yet covered here, contact your Ingrid CSM.
Where to find what
If you want to know... | Where to look |
Which carriers Ingrid integrates with | |
Whether a carrier supports your origin or destination country | The carrier's page → Routes section |
What products and services a carrier offers | The carrier's page → Products list |
Detailed capabilities of a specific product | The carrier-product page (e.g. |
How to set up a specific carrier in Ingrid | See Setting up a carrier in Ingrid above — or contact your Ingrid CSM |
Troubleshooting carrier errors or label failures | Other articles in this section |
Coverage at a glance
Region | Examples |
Nordics | PostNord, Bring, Posti, Helthjem, Budbee, Instabox, Early Bird, Blixt, Gordon, DAO, Best, Airmee, Burd |
UK & Ireland | Royal Mail, DPD UK, Evri, Yodel, InPost UK, Hived, OCS, DHL eCommerce UK, Asda, Pro Carrier, UPS, FedEx |
Continental Europe | DHL Express, DHL Freight, DHL eCommerce, DPD Global, GLS, PostNL, Deutsche Post, Colissimo, Chronopost, Bpost, Mondial Relay, Correos, SDA Poste Italiane, Packeta, Rhenus, FedEx, UPS |
Baltics | Omniva, SmartPosti, Latvian Post, Lithuanian Post, Posti |
NAM (North America) | UPS, FedEx, USPS, Ameriship, Canada Post, DHL |
Asia | DHL eCommerce, Asendia, Yun Express, ECMS Express, Yanwen, Sunyou, CNE Express, Equick, 4PX, SEKO Logistics, FedEx, UPS |
LATAM (Latin America) | DHL Express, FedEx, Landmark |
Oceania (Australia & New Zealand) | Australia Post, NZ Post, DHL, FedEx, UPS |
MEA (Middle East & Africa) | DHL Express, FedEx, PostNord, Dachser, OCS, DHL, UPS |
FAQ
Q: My carrier isn't listed. Does that mean Ingrid doesn't support it?
A: If a carrier isn't in the library, contact your Ingrid CSM. New carrier integrations are added through the Ingrid Carrier Integration team.
Q: I see a carrier in the library — what do I do to enable it for my account?
A: Listing in the library means the integration exists. Enabling it for your account requires configuration (credentials, contract, validation). Contact your CSM to get started.
Q: How often is the library updated?
A: The library is maintained by the Ingrid Carrier Integration team and updated as carriers, products, and country coverage change.
Q: Can I export the full carrier list?
A: Not directly today — the library is browsable. A structured export is on the roadmap.